Skip to content

FAQ

Shipping & Delivery

 

Do you ship internationally?

Yes. We ship worldwide. Delivery times and shipping costs are calculated at checkout depending on destination.

How long will my order take to arrive?

GCC: approximately 2 to 5 days working days.
International: approximately 5 to 10 woking days.

Delivery times may vary during busy periods or customs processing.

Returns, Exchanges & Refunds

 

Can I return or exchange an item?

We accept returns for online orders within 21 days of receiving your purchase.

Items must be unworn, unused, and returned in their original condition with tags attached.

Can I return a sale item?

Items marked as Final sale, Final Edit, Last pieces or discounted by more than 50% are non refundable and non exchangeable.

Who covers return shipping costs?

Return shipping costs are the responsibility of the customer unless the item is incorrect.

How will I receive my refund?

Refunds are issued to the original payment method once the item has been received and approved.

Shipping costs, duties and taxes are not refundable.

Orders

 

Can I modify my order?

If your order has not been shipped, we are happy to help. Please contact us as and we will do our best to accommodate your request.

Gift cards

 

Do gift cards expire?

Gift cards are valid for 6 months from the date of purchase.

Can gift cards be returned or refunded?

Gift cards are non-refundable and cannot be exchanged for cash.